Effective as of August 24, 11:00 PM EST
To better serve our community, LOVEBOOMBA has significantly enhanced our return and exchange protocols. Please check your order date to see which guidelines apply to your purchase.
Current Policy (Purchases after Aug 24, 11:00 PM EST)
For orders placed after this milestone, we now provide:
Complimentary Shipping: We cover all transportation fees for your returns and exchanges.
Open-Box Flexibility: We now accept returns or exchanges for every product in our catalog, whether the packaging is opened or remains sealed.
Legacy Policy (Purchases before Aug 24, 11:00 PM EST)
If your transaction occurred prior to the new effective date, the following original terms apply:
Criteria for Eligibility
Items must be returned in “like-new” condition, specifically:
Unused, unworn, and free from any scents or damage.
Housed in original packaging with all safety seals and tags undisturbed.
Crucial: For all adhesive-based LOVEBOOMBA items, the safety seal must be unbroken.
Items Excluded from Legacy Returns
Opened Adhesives: Any used or opened inserts, sticky bras, nipple covers, or body tapes.
Non-Refundable Extras: Promotional gifts, shipping insurance, and digital gift cards.
Final Sale: Any items explicitly marked as “Final Sale.”
Third-Party Purchases: Items not bought directly through our official web store.
Logistics
Under this legacy policy, customers are responsible for covering their own return shipping expenses.
Connect With Us
Unsure about your return status? We are here to help you navigate these changes.
Email Support: contact@loveloveboomba.com